In-House and Field Service Technical Engineer @ Ayalytical Instruments

Ayalytical Instruments located at California and Fulton is in search of a Service Technical Engineer.

In-House & Field Service Technical Engineer
Responsibilities:
*** Position requires up to 50% travel***
  • Manage and execute onsite installations, repairs, and preventive maintenance
  • Utilize company CRM to provide service quotes, track repair status, and update troubleshooting log
  • Provide service and customer support during field service visits and in-house repairs
  • Plan daily travel schedule; document and research customer issues, order and gather components and parts, make travel arrangements, complete repair and documentation
  • Diagnose errors or technical problems in instrumentation and determine proper solutions
  • Produce timely and detailed service reports and expense reports
  • Visit customers to promote our service offerings
  • Follow all company’s procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers
  • Increase job knowledge through self-study
  • Requirements:
  • Proven field service experience
  • Ability to troubleshoot, test, repair and service technical equipment
  • English literacy required, Spanish a recommendation
  • Strong verbal and written skills
  • Ability to work flexible shifts and to adapt to changing work schedules
** must be a team player **
  • Electronics degree required!
  • Valid drivers license required 
*** room for growth, long-term position.

Job Type: Full-time
Salary: $50,000.00 to $65,000.00 /year depending on experience + BONUSES
Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan

Schedule:
  • Monday to Friday

Supplemental pay types:
  • Bonus pay

Education:
  • Bachelor's (required)

Experience:
  • Service technician: 3 years (Required)
  • Maintenance: 1 year (Preferred)

Travel:
  • 50% (Required)

​Work Location: On the road and in office 
Apply: Send resumes to Rebecca@ayalytical.com