In-House and Field Service Technical Engineer @ Ayalytical Instruments
Ayalytical Instruments located at California and Fulton is in search of a Service Technical Engineer.
In-House & Field Service Technical Engineer
Responsibilities:
*** Position requires up to 50% travel***
Job Type: Full-time
Salary: $50,000.00 to $65,000.00 /year depending on experience + BONUSES
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
Education:
Experience:
Travel:
Work Location: On the road and in office
Apply: Send resumes to [email protected]
In-House & Field Service Technical Engineer
Responsibilities:
*** Position requires up to 50% travel***
- Manage and execute onsite installations, repairs, and preventive maintenance
- Utilize company CRM to provide service quotes, track repair status, and update troubleshooting log
- Provide service and customer support during field service visits and in-house repairs
- Plan daily travel schedule; document and research customer issues, order and gather components and parts, make travel arrangements, complete repair and documentation
- Diagnose errors or technical problems in instrumentation and determine proper solutions
- Produce timely and detailed service reports and expense reports
- Visit customers to promote our service offerings
- Follow all company’s procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Increase job knowledge through self-study
- Requirements:
- Proven field service experience
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy required, Spanish a recommendation
- Strong verbal and written skills
- Ability to work flexible shifts and to adapt to changing work schedules
- Electronics degree required!
- Valid drivers license required
Job Type: Full-time
Salary: $50,000.00 to $65,000.00 /year depending on experience + BONUSES
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Bachelor's (required)
Experience:
- Service technician: 3 years (Required)
- Maintenance: 1 year (Preferred)
Travel:
- 50% (Required)
Work Location: On the road and in office
Apply: Send resumes to [email protected]